Orders processed in 1–2 business days
Delivery in just 2–5 days with tracking
Terms of Use

Terms of Use

The online store is owned and operated by Korean Glow Cosmetics Sweden AB, company registration no. 559496-3596, below "Korean Glow Cosmetics", "Korean Glow", "we", "our", "company", or "online store". The company operates under Swedish jurisdiction, and Swedish law applies to all transactions. On our websites mykoreanglow.se, you can order products, read about our company and Korean cosmetics in general, and subscribe to our newsletter.

It is possible to use our website without accepting cookies, but allowing them will improve your shopping experience. Please read more in our Privacy Policy and Cookie Policy.

For questions regarding these Terms of Use or the processing of personal data, please contact us at info@mykoreanglow.se

Updated: [21/08/25]

1. Contract terms

1.1 Conclusion of contract and delivery of products

Agreements are concluded in English or Swedish.

By clicking the "Place Order" button, you submit a binding order. You will then receive an order confirmation by email. A binding contract is created when we confirm your order by email or when delivery is made, whichever occurs first.

Prepaid or reserved items will be shipped only after we receive full payment including shipping costs.

1.2 Right to cancel your order

We reserve the right to cancel an order if a product is out of stock, if delivery cannot be made to your country, if payment is not received, if billing details are incorrect, or if there is an obvious pricing error.

Orders may also be cancelled if we suspect fraud or resale activity.

2. Prices and delivery costs

Prices shown in the online store include VAT according to Swedish law.

Ownership of the products remains with Korean Glow until full payment has been made.

Delivery costs are specified at checkout and depend on your shipping method.

We aim to dispatch orders within 1–2 business days. Once shipped, delivery usually takes 2–5 business days depending on the carrier.

You will receive notification by SMS and/or email when your parcel is ready for collection or delivery.

3. Payment

We accept the payment methods listed at checkout, including Klarna and card payments.

For card payments, your card will be charged immediately.

If payment is late, we may charge reminder fees and statutory interest in accordance with Swedish law.

By accepting these terms, you agree to receive invoices and receipts electronically.

4. Discount codes & gift cards

Promotional discount codes are valid for a limited time and cannot be purchased.

They may require a minimum order value and cannot be exchanged for cash.

Gift cards are available in set denominations (SEK 100, 200, 500, etc.) and are redeemable only before checkout is completed.

Gift cards are non-refundable and cannot accrue interest.

5. Right of withdrawal & returns

You have the legal right to cancel within 14 days from receiving your order, provided the product is unused, unopened, and in saleable condition.

Opened or used cosmetics cannot be returned due to hygiene reasons.

Return shipping costs are 140 SEK (within Sweden). If your order originally qualified for free shipping but falls below the threshold after return, the shipping fee will be deducted from the refund.

Non-collection or refusal of parcels is not considered a valid cancellation.

Defective products may be returned free of charge—please contact us before sending any return.

For full details, see our Returns Policy.

6. Refunds

Refunds will be processed using the same payment method used at checkout.

If you paid by Klarna, the refund will be credited to your Klarna account.

If you paid with a gift card, refunds will be reissued as store credit or a replacement gift card.

7. Customer Service

If you need assistance, please contact us at:
📧 info@mykoreanglow.se

8. Liability & product information

Our liability for defective products follows applicable Swedish and EU consumer protection laws.

We are not responsible for damages resulting from misuse, improper handling, or normal wear.

Cosmetic ingredient lists may vary depending on reformulations or labeling differences between Korean and EU law. Always read the packaging before use.

Allergic reactions or sensitivities do not constitute a product defect. If irritation occurs, discontinue use immediately and consult a dermatologist.

9. Governing law

These Terms of Use are governed by Swedish law, and any disputes shall be resolved in Swedish courts.

📌 Korean Glow Cosmetics Sweden AB
Centralgatan 34A, Nynäshamn, 14932 Stockholm, Sweden
Org. no: 559496-3596
Email: info@mykoreanglow.se